Yesterday I called the Oregon Attorney General Office to check on the status of our complaint against DRV. I was told they referred the complaint to the Washington AG office. The Washington AG office says that is extremely off since
the purchase was made in Oregon. Washington suggested I file a new claim on their online system and start over because it may take a while for the complaint to get forwarded to their offices. When I finally got off the phone I was so angry and frustrated. I had waited for three weeks to hear from the Oregon AG office only to find nothing had been or would be done.
While I was fuming I started thinking about how many hours, days and even weeks this holding tank situation had stolen from our lives. I decided it has to end even if we have to foot the bill. We really need to start the new year with a fully functional RV.
If you haven't been following along this post should bring you up to speed.
Don't get me wrong, I haven't let go of the idea that this is wrong and to me right and wrong are very black and white. DRV should fix this problem once and for all or failing their willingness to fix the problem they should be made to fix it. BUT... it's just not worth any more angst, heartache, anger, tears or time.
So, when we go to Oregon next week to get our repairs done we are going to have electric valves put on the two holding tanks that have been giving us fits. DRV will only pay for the replacement of the current mechanical style valves so we have to pay for the "upgrade" as DRV calls it. The repair shop quoted us $500 to $800 for the "upgrade". I'm sure this will officially end DRV's obligation for any further problems we may have with these two valves. That kind of rubs me the wrong way too.
Guess it's just time to waive the white flag and move along. After all, life is too short to deal with this any longer.