The plan was to be at the service office door at 8 am, and we were with coffee in hand. We explained the situation and we were told to sit tight until they could arrange to get the the service tech over to the dump station. They wanted to try to dump the tanks to see what the problem was.
|Exterior Control Panel|
He kept asking us questions and pushing the button to open and close it. We explained how the water pump light wouldn't go off and he kept saying, "I don't know what to tell you. It's working fine."
|The two switches on the right are the new electric switches and directly to the right is the existing pull for the third tank|
The tech mumbled something about being told to wire the switches into the water pump switch and walked away in the general direction of the shop. We were sent off to "enjoy the day" while the Little RV was moved to the shop. Now what?
We ended up at the local camping store where we blew and hour and $60. While we were in the store John called and asked us to come back to the shop to meet the boss. I had been asking to talk to him for days and finally it was going to happen. It was about 10:30 am.
We sat down in Tim's office and talked through what had been happening during this visit and several other prior visits. We talked about the poor service, lack of clean up after service, finding broken glass and copper wire bits on the floor where they can be stepped on and imbed in feet that have no feeling. We talked about people breaking things and trying to hide it by slapping it back together in a very sloppy way.
In the end Tim is going to try to get DRV to pay for more of the valve replacement and the shop is going to pony up more as well. The did not charge us for the service we received but there may be a balance after all of the negotiations are complete. At least we feel that someone listened to us with empathy and is trying to help in some small way.
|Our pretty campsite|
The valves are now wired correctly and we are back in Olympia in the lot we rented for the remainder of the year. We dumped the tanks and it worked flawlessly. Perhaps now we can get on with our lives? You'll be the first to know if we continue to have problems.
|Snuggled into our roomy space for the rest of the year.|
Thanksgiving is tomorrow!
Rob and I (and Grant) wish you a very Happy Thanksgiving.